General Job Requirements:
RWPZ is currently recruiting a full-time, year-round, exempt, Group Sales Assistant Manager to serve a key role in the development and growth of the Group Sales Department at Roger Williams Park Zoo. The individual in this position will support, oversee, and develop group experiences at Roger Williams Park Zoo and Carousel Village through excellent customer care and attention to detail. The workweek is primarily Sunday–Thursday, with occasional evenings, holidays, or other weekend hours required.
Required Experience and Education:
Associate degree in marketing or business administration or equivalent, plus a minimum of one year of previous experience in sales, marketing and/or customer service. Working proficiency with Altru/Blackbaud software systems preferred. Recent experience working with diverse populations and fluency speaking additional languages a plus.
Competencies:
- Must possess excellent communication and interpersonal skills and professional phone manners.
- Shows great attention to detail and has an organized work manner.
- Must interact well with staff and guests and maintain ability to respond to challenging customers professionally.
- Basic computer and database skills.
- Proven ability to manage multiple priorities and deadlines.
- Flexible, adaptable, able to take direction, and work well with others.
Additional Requirements:
- Successful completion of a background check.
- Valid driver's license.
- Cognizant of professional appearance and telephone etiquette.
- Willingness to frequently work a flexible work schedule, including special events and occasional evenings and holidays.
- Occasionally lift and/or move objects up to 15 pounds.
- Ability to operate a variety of automated office machines: computer, telephone, calculator, 2-way radio, and copier.
- Occasionally may be required to work in a ticket booth.
Supervisory Responsibilities:
Group Sales Associate(s) and Event Ambassadors as needed.
Benefits:
Medical, Dental, 401k, Paid Vacation/Sick leave
To Apply:
Email to: employment@rwpzoo.org