Job Openings

Events Manager Warwick Crowne Plaza Hotel

General Job Requirements:

The Crowne Plaza Hotel is seeking a candidate for the position of Events Manager. The Events Manager must have the ability to work in a high-energy workplace, while working on numerous meetings and events for a variety of clients at one time. Candidate would act as a liaison between the client and the hotel by directing each department within the hotel as to their specific role for the event.

Daily duties include, but are not limited to:

  • Responsible for organization and supervision of assigned functions and guestroom blocks from date of booking to departure
  • Assist clients in meeting their expectations both conceptual and monetarily while keeping in mind food costs, labor, and hotel operations
  • Conduct tours of the hotel guestrooms as well as banquet facilities
  • Confirm all event related information with clients and prepare banquet event orders and resumes in a professional and timely manner
  • Directly serves as on-site group and catering customers in a proactive manner relative to logistics of group room block, food and beverage, public meeting space/exhibits, ancillary and vendor services, affiliates/exhibitors, and related billing processes
  • Work closely with Group Room Sales Team and Catering Team to ensure all contractual terms/minimums agreed upon are carried out and to maximize function space for the highest profitability for the Hotel
  • Maintain accurate notes and traces for bookings in Salesforce.
  • Review banquet checks for previous days' events; ensure accuracy of charges and present for signature.
  • Resolve discrepancies
  • Details Banquet Event Orders and anticipates customer's needs with regards to finalizing BEOs
  • Create Customized Floor plans for each event
  • Provides direction and supervision to appropriate hotel operating departments and team members during execution of meetings and/or events
  • Consistently offer professional, friendly, and engaging service

Knowledge and Skills:

  • Previous hotel experience Two years (Required)
  • Proficient in Opera, Sales Force and Social Tables preferred
  • College degree and CMP preferred but not required
  • Must have the ability to work in a high-pressure, fast-paced environment, be a team player, highly organized and possess the ability to multi-task
  • Proficiency in Microsoft Office, including but not limited to Word, Outlook, PowerPoint, and Excel
  • Excellent communication, organization, and client/guest relations skills
  • Able to work a flexible schedule, including weekends and holidays

Education Requirements:

  • Hotel management: 2 years (Required)
  • Events management: 2 years (Preferred)